Two roles at Ross & Baruzzini, Inc., St. Louis, MO: Network Administrator & Systems Manager (7/2000–5/2001), then Information Technology Consultant and Assistant Project Manager (5/2001–2/2003).
- Designed, configured, and supported Microsoft server systems and solutions, including CRM, accounting, and internal and external websites.
- Deployed, managed, and provided first-level hardware and software support for office environments of over 150 end users.
- Designed, developed, and deployed an intranet website with integrated relational databases.
- Provided IT consulting and project management services to Hartsfield-Atlanta International Airport projects, including user interviews, systems research, requirements gathering and analysis, and report writing.